Frequently Asked Questions

How is air temperature measured?

Air temperature is measured in the shade and out of the wind or a draft. If you leave your AnimAlarm in full sunlight, it may give a significantly higher
reading than the actual air temperature.

How far away can I go and still receive a trigger temperature text?

The AnimAlarm works on the mobile phone network and both the AnimAlarm and your mobile phone must have a signal to send and receive text alerts. Provided this is the case, there is therefore no limit on where you need to be to receive an alert.

How many users can be added to one AnimAlarm?

There is a maximum of 4 users per AnimAlarm. These can be added, edited or deleted at any time.

How many remote sensors can be used with one AnimAlarm?

There is a maximum of 5 remote sensors per AnimAlarm. These can be added, removed at any time.

When using multiple remote sensors how can I see the different temperatures on the screen?

To view the different temperatures simply touch the temperature on the screen, this will then display all of the connected remote sensor temperatures. The main temperature displayed on the screen is the highest of the remote sensors that you have connected.

How far away can I place the remote temperature sensors?

The remote sensors are connected to the base station by Bluetooth. With no obstacles or interference, such as walls, metal, vehicles or trees the connection can be up to 50m. The more obstacles or interference there is the shorter the distance.

What does text for current temperature reading mean?

This ‘Polling’ facility allows any user to text their AnimAlarm to receive an ‘INFORMATION’ text message stating the current temperature so that you will
never be out of contact with your AnimAlarm.

Can I download the instructions?

Yes the user manual is available online. Please download it from here: Animalarm Instructions

EU connectivity

Within the EU the AnimAlarm is provided with a roaming SIM card and worldwide connectivity.

USA connectivity

Within the USA  the AnimAlarm is provided with a PAYGO AT&T SIM card, the SIM card requires a contract or PayAsYouGo plan in order for the AnimAlarm to connect to your cell phone.

Canada connectivity

Within the Canada you will need to source a 4G SIM card to use in your AnimAlarm, the SIM card requires a contract or PayAsYouGo plan in order for the AnimAlarm to connect to your cell phone. We would like to apologise for any inconvenience and will be supplying appropriate SIM cards asap.

Which countries will my AnimAlarm work in?

The AnimAlarm utilises the GSM network because of its robust reliability and superior coverage, using quad band 850/900/1800 and 1900 MHz enabling the AnimAlarm
to work worldwide.

The AnimAlarm uses an unlocked network connection enabling it to work across multiple countries, providing your mobile phone has roaming enabled.

If you purchase an AnimAlarm in the USA it will work in Canada and vice versa. Purchases made throughout the EU will work in any EU country.

If you require your AnimAlarm to work worldwide (in different continents) please contact us.

Is my AnimAlarm waterproof?

No, the AnimAlarm nor the remote sensors are waterproof.

Where can I buy an AnimAlarm?

You can buy one on-line from this website, order one over the telephone (telephone number can be found on the Contact Us page), or find your nearest stockist or favourite on-line pet shop on the Stockist page

Does my AnimAlarm have a guarantee/warranty?

The AnimAlarm comes with a 1 year manufacturer’s limited warranty.

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